Author Topic: Awesome Customer Service - Extremegear NZ / Firstresponder  (Read 4524 times)

Offline R3CON

  • AHB Associate
  • Posts: 2678
Awesome Customer Service - Extremegear NZ / Firstresponder
« on: March 02, 2011, 12:55:28 pm »
Hi all,

Just wanted to post some positive feedback on some excellent service I had yesterday from a Wholesale supplier.

I recently brought a Tri desert Camelbak of Tardme that was pretty rooted....and very cheap. I needed to replace a few bits and peices so started my search.

I had looked at the camelbak website and extremegear was the wholesaler for NZ, but on their website they stated that they supply retailers only. After ringing around bike shops and sporting goods stores and they telling me they cant get the "tacticial" range of Camelbak accessories in NZ(in particular I needed a bite valve and Bite valve cover, in sand) I finally rung extremegear in desperation beofre commencing my hunt overseas.

I told "danny" the situation and he said they get (and offer to retailers) the COMPLETE Camlebak range. If you can get it in the states you should be able to get it here.

Anyways the end of the story is, I got talking to him about airsoft and the many gearwhores about the place. He sent me 2 complete hydrolink bitevalves and sand covers at no cost, on overnight courier. After some disscussion about the issues of sportinggoods stoes and bikeshops not stocking (or even caring about) the tactical range Danny let me know that in the future people that arent the police or army (who they deal direct with) can buy the tactical range of Camelbak and other brands from them direct from their new website. They are always keen to get new markets and seem VERY decent.

They are wholesalers for 5.11, Revision, Camelbak and others are coming.


http://firstresponder.co.nz/
http://www.extremegear.co.nz/

Chur
bullets, bodies and bull[sand]